26 Jul 2017

Vacancy for Programme Officer at iCALL Psychosocial Helpline, TISS

Job profile – Programme Officer

The candidate shall report directly to the Programme Coordinator at iCALL, and shall assist with the following:

Providing counselling over calls and emails
Training and supervision of counsellors at iCALL
Writing reports, newsletters and coordinating with partner agencies
Designing and delivering training modules conducting workshops, and assisting in publicity efforts
Assisting in strategic planning


Desirous candidates should:

Possess a full-time Master’s Degree in Counselling or Clinical Psychology (MA/Msc) from a recognized and reputed University
Have at least two to three years of counselling experience. Experience of leading a team/ supervising mental health professionals of one year would be an added advantage
Speak English and Hindi and at least one regional Indian language fluently
Possess excellent academic writing skills in English
Be skilled in the use of computers for the purpose of documentation, data analysis and email-based counselling
Have sound knowledge of therapeutic process skills and psychotherapy
Be comfortable with public speaking
Be willing to work in shifts if needed
Be willing to travel within Mumbai and to different parts of the country to conduct outreach, training, and workshops


Preference shall be given to candidates based in Mumbai. Candidates not having an academic background in Counselling or Clinical Psychology need not apply. The position is for the initial period of one year, and will be extended depending on performance. Please note that this is a full-time position. Salary shall commensurate with candidate skills and experience

Desirous candidates may send their résumé to icallhelpline@gmail.com before 20th July 2017. Late applications shall not be entertained. Shortlisted candidates will be called for an interview at TISS.

For enquiries, contact:

Paras Sharma
Programme Coordinator
iCALL Psychosocial Helpline,
Tata Institute of Social Sciences,
Deonar, Mumbai – 400088.
Tel. – 022-25525600Tanuja Babre
Programme Associate
iCALL Psychosocial Helpline,
Tata Institute of Social Sciences,
Deonar, Mumbai – 400088.
Tel. – 022-25525600