TISS
iCALL Psychosocial Helpline; a field action project of the School of Human Ecology at the Tata
Institute of Social Sciences Mumbai , provides counselling, support, information and referral to
individuals in emotional and psychological distress, over the telephone and email. The helpline
currently runs six days a week, from Monday to Saturday, from 8 AM to 10 PM. Going ahead,
iCALL is looking to expand its team to meet its growing requirements.
The candidate shall report directly to theProgramme Coordinator at iCALL , and shall assist with
the following:
Providing counselling over calls and emails
Training and supervision ofcounsellors at iCALL
Writing reports, newsletters and coordinating with partner agencies
Designing and delivering training modules conducting workshops, and assisting in publicity efforts Assisting in strategic planning
Possess a full-time Master’s Degree in Counselling or Clinical Psychology (MA/Msc) from a recognized and reputed University
Have at least two to three years of counselling experience. Experience of leading a team/ supervising mental health professionals of one year would be an added advantage
Speak English and Hindi and at least one regional Indian language fluently
Possess excellent academic writing skills in English
Be skilled in the use of computers for the purpose of documentation, data analysis and email-based counselling
Have sound knowledge of therapeutic process skills and psychotherapy Be comfortable with public speaking
Be willing to work in shifts if needed
Be willing to travel within Mumbai and to different parts of the country to conduct outreach, training, and workshops
Preference shall be given to candidates based in Mumbai. Candidates not having an academic background in Counselling or Clinical Psychology need not apply. The position is for the initial period of one year, and will be extended depending on performance. Please note that this is a full-time position. Salary shall commensurate with candidate skills and experience
Desirous candidates may send their résumé to icallhelpline[at]gmail.com before 20th July 2017. Late applications shall not be entertained. Shortlisted candidates will be called for an interview at TISS. Forenquiries , contact;
Tanuja Babre
Programme Associate
iCALL Psychosocial Helpline
Tata Institute of Social Sciences
Tel: 022-25525600
Job profile – Programme Officer
The candidate shall report directly to the
Providing counselling over calls and emails
Training and supervision of
Writing reports, newsletters and coordinating with partner agencies
Designing and delivering training modules conducting workshops, and assisting in publicity efforts Assisting in strategic planning
Desirous candidates should:
Possess a full-time Master’s Degree in Counselling or Clinical Psychology (MA/Msc) from a recognized and reputed University
Have at least two to three years of counselling experience. Experience of leading a team/ supervising mental health professionals of one year would be an added advantage
Speak English and Hindi and at least one regional Indian language fluently
Possess excellent academic writing skills in English
Be skilled in the use of computers for the purpose of documentation, data analysis and email-based counselling
Have sound knowledge of therapeutic process skills and psychotherapy Be comfortable with public speaking
Be willing to work in shifts if needed
Be willing to travel within Mumbai and to different parts of the country to conduct outreach, training, and workshops
Preference shall be given to candidates based in Mumbai. Candidates not having an academic background in Counselling or Clinical Psychology need not apply. The position is for the initial period of one year, and will be extended depending on performance. Please note that this is a full-time position. Salary shall commensurate with candidate skills and experience
Desirous candidates may send their résumé to icallhelpline[at]gmail.com before 20th July 2017. Late applications shall not be entertained. Shortlisted candidates will be called for an interview at TISS. For