Project Manager in Saahas Zero Waste, BTM Layout, Bengaluru

Job Description for Project Manager: Operations and Client Experience

About Saahas Zero Waste

Saahas Zero Waste (SZW) is a socio-environmental enterprise that believes in a circular economy, where all waste is converted to resources. Registered in 2013, SZW is an Indian Angel Networks backed Startup recognized by the Department of Industrial Policy and Promotion, Government of India.


At Saahas Zero Waste, we leverage Nature, People and Technology to holistically manage all categories of waste.

With over 15 years of domain expertise, our team comprises a good mix of senior experts and excited young professionals. SZW currently manages 25 Tons of waste per day across Bangalore and Chennai. SZW also supports livelihood at the base of the pyramid for our field staff with emphasis on health and safety.

Roles and Responsibilities

The Project Management team at Saahas Zero Waste is the group that ensures quality service delivery and maintains strong relationships with clients for all of their waste management activities. This team is responsible for ensuring that the customer’s experience with their waste and interacting with Saahas Zero Waste is seamless, easy, and robust while working to achieve profitability. As part of the role, you will be accountable for the following:

Manage client related operations

 Understanding the contract requirements in coordination with the sales lead

 Understand and coordinate the project manpower requirement

 Develop and train staff on SOPs specific to the project

 Coordinate vehicles as required by the project ensuring optimal usage

 Manage daily data accurately for all streams of waste as per project requirement

 Evaluate project budgets and share the same with accounts to ensure efficient cash flow

Act as a single point of contact for customers

 Handle all client related issues

 Check compliance of primary segregation at source by clients by making scheduled and surprise visits

 Schedule sensitization, awareness programs, and trainings for our clients

 Send monthly reports to clients

Assess and report operational and business opportunities

 Highlight and resolve problems faced by clients.

 Conduct waste audits

 Recommend clients on new opportunities

Coordinate with internal teams for customer success

 You will work closely with Operations, Business development, and Accounts

departments to ensure customer satisfaction

 You will have to manage client related activity in the internal database

 You will maintain the status of contracts

 On a monthly basis, you will gather feedback from clients and create and share a monthly status report with internal teams to improve operations.

Characteristics of an ideal candidate

 Should be well spoken, able to interact with clients confidently

 Should have good writing skills

 Should be excited to learn about and operate in the waste management industry extensively

 Should be able to analyse data and make recommendations based on data

 Should be willing to travel within Bangalore

 Should take up initiatives and also be comfortable as a team player

 Should be able to interact with people from all parts of the society comfortably

Requirements for the Role

 Should have a Bachelor’s/Master’s degree in any subject

 Should have a keen interest in Waste Management and Environmental issues

 Should have basic IT skills and able to handle Microsoft Office

 Have 1-2 years of experience in interacting with clients

Saahas Waste Management Pvt Ltd

#21, Ground Floor, 5th C Cross Road, MCHS Colony,

16th Main, BTM Layout 2nd Stage, Bengaluru, 560076

www.saahaszerowaste.com Ph: 080 4168 9889

Interested candidates may kindly mail their resume to info[at]saahaszerowaste.com

person_outline Akhil S Kumar  schedule July 11, 2017 

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